Privacy Policy

Introduction

The following privacy notice outlines how Rejuvenate Clinic & Academy (‘we’ or ‘us’ or ‘our’) gathers, processes, and protects your personal data. Rejuvenate Clinic & Academy, Maryland, Stratford, London is a data controller and processes your personal information for the purposes laid out in this privacy notice.

The data protection officer can be contacted at info@abskinclinic.uk or by writing to Maryland, Stratford, London.

Purpose and Legal Basis for Processing Your Personal Data

We take your privacy seriously and will never sell or rent your personal data to any third party. We collect and process your data to provide services and treatments, process payments, and fulfil business and legal obligations. Your personal data is collected for the following purposes:

Name and contact details

• To perform our contract with you when making purchases.
• To send service-based messages (booking confirmations, reminders, and review requests).
• To handle enquiries and resolve complaints.
• For business, accounting, tax, and insurance purposes.
• To contact you with special offers and news. You may withdraw this consent at any time.

Special Categories of Personal Data

Health questions in our consultation forms help us assess your suitability for treatments and identify any risks. This information is used solely to provide a safe service and is collected only with your explicit consent. Extra safeguards are in place to protect this data from unauthorised access, modification, or disclosure.

Children’s Personal Data

We do not knowingly collect personal data from children under 16 without parental or guardian consent. Any such data discovered will be deleted as soon as possible.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Be informed of how we use your personal data.
• Request erasure of your personal data.
• Object to or restrict our processing of your data.
• Object to direct marketing.
• Request correction of inaccurate data.
• Request transfer of your data to another provider.
• Lodge a complaint with the Data Protection Supervisory Authority.

We may ask you to verify your identity before acting on any request.

Data Sharing, Third Parties and Data Processors

We share your personal data with third parties only as required to provide our services, run our business, or comply with legal obligations. All third parties operate under strict agreements and must process your data in accordance with this notice. We share data with:

• Salon software companies to improve the customer experience.
• Payment processors to facilitate online bookings.
• Marketing companies to help us operate and reach you.
• Accountancy and insurance firms to meet legal obligations.

How Long Do We Keep Your Data?

We retain your data for as long as necessary to provide our services. This includes where there is a legal obligation to continue processing, or where processing is needed to establish, exercise, or defend legal claims.

Cookies

A cookie is a small piece of data stored on your device by your browser. We use cookies to improve your browsing experience. A popup will ask you to accept or manage cookies on your first visit. You can delete or block cookies in your browser settings, though some site features may not work as intended if you do.

Transfers of Personal Information

Your data is held within the European Economic Area (EEA) and stored in the Amazon Web Services cloud via our salon software. All data is encrypted in transit and at rest.

Consequences of Not Providing Personal Information

Certain personal information may be required to purchase a product or service. If you choose not to provide it, we may be unable to deliver some or all products, services, or treatments.

Marketing Messages

We may contact you by SMS or email with special offers, promotions, or news. To opt out:

• Click unsubscribe in any email, or follow the opt-out instructions in any SMS.
• Contact us at info@abskinclinic.uk

Please allow a number of days for your request to be processed.

Safeguarding Your Personal Data

All data transmitted to our salon platform uses a secure, encrypted connection. Paper records are stored in locked cabinets accessible only to authorised staff. Employees access the salon software only via a PIN assigned by management.

Questions about Data Protection

If you have any questions or complaints about how your personal data is gathered or processed, please contact us:

Rejuvenate Clinic & Academy
info@abskinclinic.uk
Maryland, Stratford, London